Your service team isn't a call center. Stop treating them like one.
DockSwift is pickup and delivery scheduling built inside a marine service shop—for the chaos only marine service shops understand.
The phone keeps ringing.
You've got 250 open work orders. Three drivers. Storage filling up.
"Can you pick up Thursday?"
"Is my boat ready?"
"Which launch again?"
Every call pulls someone off the floor. Every call costs you billable time. Every call is a question your whiteboard can't answer.
Generic tools don't get it.
They don't know pontoons from tritoons. They don't track inside vs. outside storage. They don't care that Dave needs a gate key for the Peterson job.
So you're back to the whiteboard. The spreadsheet. The sticky notes. The phone calls.
And whoever's nearest the phone becomes the receptionist.
DockSwift replaces the whiteboard.
One calendar view
Color-coded by storage type, just like you think about it.
All the logistics
Boat details, customer info, launch locations, trailer status.
Driver-ready
Printable sheets with everything—no callbacks required.
Customer history
See every boat, every appointment, no digging through files.
Coming soon
Customer self-scheduling. Automated phone handling.
Your staff back on billable work where they belong.